About us

A ServiceMaster Clean franchise, run on measurement.

We clean buildings across Springfield and the surrounding counties — backed by a national brand's standards and answerable to you locally, by name.

Serving Springfield · Chatham · Sherman · Rochester + 4 more

Who we are

Independently owned. Answerable to you, not a call centre.

ServiceMaster Janitorial is a independently owned and operated franchise — which means the crew in your building and the person who answers when something goes wrong are both local, and both accountable to you by name.

The ServiceMaster Clean name carries a national infrastructure behind it: standardised training, vetted chemical and equipment programmes, and a brand reputation with decades behind it. None of that is worth much on its own — a national logo has never once cleaned a break room.

What actually happens in your building is run locally: the supervisor who walks it with you, the crew who is background checked before they hold a key, and the quarterly inspection someone local sits through with you. National standards, a local person who owns the outcome.

ServiceMaster Janitorial

Independently owned and operated franchise

Locally operating since
2004, across the same eight counties we serve today.
Ownership
Independently owned and operated — not a corporate branch office.
Standards
Trained, equipped and audited to the ServiceMaster Clean national programme.

The numbers we are held to

1,200+ Facilities serviced
Facilities serviced

Across eight counties since 2004

99.2% Scheduled-clean completion
Scheduled-clean completion

Rolling 12-month average

4hr Response window
Response window

For any escalated service request

$2M Liability coverage
Liability coverage

Certificate issued on request

Why ServiceMaster Janitorial

Most cleaning problems are accountability problems.

The mop is not the hard part. Knowing who is responsible, what was agreed, and whether it actually happened — that is the part that goes wrong, and it is the part we engineered around.

“If you cannot measure it, you cannot manage it — and you certainly cannot defend it in a budget meeting.”

The operating principle behind every scope we write.

  • A named supervisor, not a call centre

    One person owns your building, knows your access codes and answers their own phone. Escalations skip the queue entirely.

    Instead of a ticket number and a 48-hour callback

  • Written scope, fixed price

    Every task and frequency is documented before work starts, and the monthly figure does not move unless you ask it to.

    Instead of vague scopes and surprise line items

  • Proof the work happened

    Shift-level completion logs and scored quarterly inspections mean cleanliness is a number you can take into a budget meeting.

    Instead of trusting that it got done

  • Crews vetted before they hold a key

    Background checks, bonding and site-specific safety briefings are complete before anyone works unsupervised in your building.

    Instead of rotating unvetted subcontractors

Where we work

Eight counties. One crew you can actually reach.

No subcontracted coverage gaps and no city we quote but cannot properly staff — every municipality below is served directly.

8

Municipalities served directly

24/7

Cleaning crews, scheduled around your building

Office Mon–Fri 8:00a–5:00p

Cleaning crews 24/7

  • Springfield
  • Chatham
  • Sherman
  • Rochester
  • Decatur
  • Jacksonville
  • Lincoln
  • Taylorville

Just outside this list? Most nearby facilities can still be covered — ask during your walkthrough and we will tell you plainly if a site is outside what we can properly service.

Cleared for procurement before we quote.

Documentation issued on request

OSHA-Compliant Crews
Hazard communication & PPE trained
$2M General Liability
Certificate of insurance on request
Bonded & Background-Checked
Every technician, before first shift
EPA List N Protocols
Registered disinfectants, verified dwell times
Green Seal Cleaning Options
Low-VOC programme available on request
Bloodborne Pathogen Trained
Annual recertification, records retained

Trusted across the facilities our crews clean nightly

  • Northgate MedicalHealthcare
  • Vantage LogisticsDistribution
  • Harbor Point SchoolsEducation
  • Meridian Property GroupProperty
  • Ironline ManufacturingIndustrial
  • Cedar Civic CenterGovernment
  • Ellis & Roe LLPProfessional

Ready when you are

Stop chasing your cleaning vendor.

One walkthrough, one written scope, one fixed price. Find out what your building should actually cost to keep clean.

No obligation · No lock-in contract · Fixed monthly price